Amazon Connect Outbound Campaign Quiz | Lesson 2

Boost your contact center efficiency with the Amazon Connect Outbound Campaign Quiz, a tool covering outbound strategies, dialer types, and campaign management.

1 / 10

Which data type in the Outbound Campaigns API contains schedule and source configuration information?

Campaign

DialRequest

InstanceConfig

2 / 10

Which CloudFormation resource type manages Outbound Campaigns V2 configuration as infrastructure as code?

AWS::ConnectCampaignsV2

AWS::Connect::Campaign

AWS::Pinpoint::Campaign

3 / 10

Across which channels can Amazon Connect outbound campaigns proactively communicate?

Voice, SMS, and email

Voice only

Email only

4 / 10

Before using outbound campaigns for event-driven mass notifications like severe weather warnings, what must businesses do?

Obtain pre-authorization via an AWS Support ticket

Nothing, it's automatically approved

Purchase a dedicated EC2 instance

5 / 10

What control restricts outbound calling based on time of day, day of week, or holidays?

Quiet time controls

Answering machine detection

Bandwidth allocation

6 / 10

What compliance mechanism prevents outbound campaigns from calling customers who have opted out?

Do-not-call lists

CloudFormation stack policies

IAM permission boundaries

7 / 10

What August 2025 feature lets you define a prioritized sequence across multiple phone numbers for a contact?

Enhanced phone number retry sequencing

Answering machine detection

Quiet time controls

8 / 10

What August 2025 feature allows a campaign to reach multiple people tied to the same account (e.g., joint bank account)?

Multi-profile (account-based) campaigns

Single-profile retry campaigns

Agentless-only campaigns

9 / 10

Which API, made generally available in January 2024, supports high-volume voice outreach with custom list management?

PutDialRequestBatch

SendOutboundEmail

StartOutboundVoiceContact

10 / 10

After a campaign has been started, which of the following can no longer be modified?

The schedule and source configuration

The campaign name only

The campaign's tags only

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