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🎓 TechGyan360 Training Hub

All Our Training Programs
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Live instructor-led training, self-paced recordings, and structured learning paths for Cloud, Contact Centre, Unified Communications and AI engineering careers — built and taught by working industry professionals.

5+
Training Tracks
17+
Modules (Connect)
200+
Topics (Connect)
4.9★
Avg. Rating
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Community Members

Choose Your Learning Track

Every program follows the same TechGyan360 philosophy — practical, hands-on, instructor-led learning with real-world labs and lifetime community support. Click a program below to view its full syllabus, batch dates and pricing.

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Amazon Connect Training

India's most detailed Amazon Connect program — 17 modules, 200+ topics, 65+ hours of hands-on cloud contact centre training from fundamentals to AI-powered solutions.

Live · Recordings · Udemy 4.9★ Rated
View Course & Batches →
🔜 Coming Soon
☁️
AWS Cloud Training

A dedicated track covering core AWS services, architecture best practices, security, and cost optimisation — designed for engineers building production cloud workloads.

Foundations to Advanced Hands-on Labs
Get Notified on Launch
🔜 Coming Soon
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Conversational & Agentic AI

Learn to design conversational bots, AI agents, and Gen-AI powered workflows using Amazon Lex, Bedrock, Amazon Q and modern agentic frameworks.

Gen-AI & LLMs AI Agents
Get Notified on Launch
🔜 Coming Soon
💼
Microsoft Teams & Direct Routing

A practical track on Microsoft Teams telephony, Direct Routing, SBC integration, and Unified Communications architecture for enterprise voice engineers.

UC & Voice SBC Integration
Get Notified on Launch
🔜 Coming Soon
👨‍💻
AI-IDEs & AI-SDLC

Master AI-assisted development — coding with AI IDEs, prompt-driven workflows, and integrating AI agents into the modern software development lifecycle.

AI-Assisted Dev Modern SDLC
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🔜 Coming Soon
More Trainings

We're continuously expanding our curriculum based on community demand — from cloud certifications to emerging contact centre and AI technologies. Tell us what you'd like to learn next.

Community-Driven New Tracks Regularly
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What Makes Our Training Different

Every track is built around one principle — learn by doing, taught by people who use these technologies in production every day.

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80+% Hands-On
Real labs and live builds, not just slide decks and theory.
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Live & Interactive
Small batches with direct access to the instructor for every doubt.
📚
Always Current
Syllabus updated continuously to match the latest platform releases.
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Lifetime Community
Join 10K+ tech professionals on WhatsApp for ongoing support.
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Interview-Ready
300+ real interview Q&As included to help you land the role.
💰
Flexible Formats
Live classes, recordings, or self-paced — pick what fits your schedule.

What Our Trainees Say

Real feedback from engineers and IT professionals across our training programs. Checkout all detailed feedbacks here.

★★★★★

I truly appreciate the way you conducted the AWS Connect training. Your explanations were clear, practical, and easy to follow, which made complex topics much more approachable. Thanks to your guidance, I feel much more confident in applying AWS Connect in real-world scenarios.

KD
Kustubh Deshmukh
Amazon Connect Engineer · Bangalore
Amazon Connect & AWS
★★★★★

The trainer possesses the right intention to share knowledge clearly and didn't miss any important details. He proactively clarified doubts during the session, so we didn't have to wait until the end. The knowledge gained is sufficient to kick start working on projects.

AM
Amina
UC & CC Engineer · Bangalore
Amazon Connect & AWS
★★★★★

I really liked the clear and practical explanations along with hands-on labs and real-world scenarios. The step-by-step guidance on setting up flows and integrations, plus learning about AI and chatbot integration, made the training very valuable.

SP
Swati Parmar
Senior CC Engineer (CCIE) · Canada
Amazon Connect & AWS
★★★★★

The way the trainer explained the concepts with examples and practical demos is really appreciable. Every session built confidence step by step.

NR
Nilesh Pandurang Redekar
UCCE Engineer · Bangalore
Amazon Connect & AWS
★★★★★

The way the trainer taught was good and easily understandable, even for someone transitioning from a traditional telephony background.

SS
Simranjeet Singh
Technical Lead · Bangalore
Amazon Connect & AWS
★★★★★

Thank you so much for organising and guiding us through the training. It was a truly valuable experience, and I appreciate the effort and dedication put into making every session engaging and insightful.

PY
Pawan Yadav
UCCE Engineer · Bangalore
Amazon Connect & AWS

Trusted by a Growing Community

5
Active and upcoming training tracks
1K+
Amazon Connect professionals in our WhatsApp community
10K+
VoIP & tech professionals in our WhatsApp community
4.9★
Average training rating from verified trainees
100%
Trainees who said they would recommend our courses
50+
Tech articles published across cloud, CC & UC topics

Frequently Asked Questions

Common questions about choosing and joining a TechGyan360 training program.

Which training program should I start with?
If you work with contact centres or AWS, start with Amazon Connect Training — it's our most comprehensive, currently live program. For other tracks (AWS Cloud, Conversational & Agentic AI, MS Teams Direct Routing, AI-IDEs & AI-SDLC), join the WhatsApp waitlist to get notified at launch.
When will the other training tracks launch?
We're actively building curriculum for AWS Cloud, Conversational & Agentic AI, Microsoft Teams & Direct Routing, and AI-IDEs & AI-SDLC. Exact dates aren't fixed yet — WhatsApp us to be notified the moment a batch opens, often with an early-bird discount.
Do I need prior experience to join any program?
No. Every TechGyan360 program is designed to start from fundamentals so beginners, career-switchers, and experienced engineers can all follow along and benefit.
Are classes live or recorded?
Most programs offer a choice — live instructor-led batches, self-paced recordings from previous batches, and in some cases Udemy courses. Check the individual program page for available formats.
Is there a community I can join after training?
Yes. Trainees get access to our WhatsApp communities — 1K+ Amazon Connect professionals and 10K+ VoIP/tech professionals — for ongoing peer support and updates.
How do I enquire about pricing or batch dates?
Message us directly on WhatsApp at +91 7655 961 946, or use the enquiry button on any program card above. We'll share current pricing, batch schedules, and payment details.
Can I suggest a new training topic?
Absolutely — we build new tracks based on community demand. Use the "Suggest a Topic" option in the More Trainings card to tell us what you'd like to see next.

Ready to Start Learning?

Join hundreds of cloud, contact centre, and UC professionals who've levelled up their careers with TechGyan360. Pick a program above or message us to find the right fit for your goals.